AI receptionist for Brighton businesses

An AI receptionist answers your business phone for you, day and night, so a new customer never hits voicemail and rings somebody else instead. Leaflet Media in Brighton sets up an AI receptionist and call answering service for small businesses across Brighton, Hove and Sussex, using the same system that already answers the phones on our own trade websites.

 

Every call is answered, every message is taken and logged, and the details are sent straight to you by WhatsApp and email, so you can call the customer back when you are ready. It is one of the small business packages from Leaflet Media. You can see the others on our small business admin help page.

 

Price: £197 set-up, then £97 a month.

 

What an AI receptionist does

 

An AI receptionist is a virtual receptionist that uses an AI voice agent rather than a person. When a customer calls, it answers in a natural voice, asks the questions you would ask, and writes down the answers. Ours does four things:

 

• Answers every call, 24 hours a day, 7 days a week, including evenings, weekends and bank holidays.

• Takes a message: the caller’s name, phone number, postcode and what they need.

• Answers common questions about your business, such as your opening hours, the areas you cover and the services you offer, using information you give us.

• Logs every call and sends you the details by WhatsApp and email straight away.

 

It does not transfer calls to you. Instead, it takes a full message and passes it on, so you decide when to call back.

 

Never miss a call again

 

Most small business owners know the problem. You are up a ladder, under a sink, with a client or driving, and the phone rings. A new customer who reaches voicemail will often hang up and try the next business on Google. A missed call is usually a missed job.

 

With an AI receptionist, every caller is answered and every enquiry is captured, even when you cannot pick up. You stay in control of your day and still hear about every new customer.

 

Automated message taking, done properly

 

A voicemail tells you somebody called. Automated message taking tells you who called, what they need and how to reach them. Because the AI asks the right questions for your business, the message you receive is clear and complete, so you can reply with a price or a time rather than starting from scratch.

 

A 24/7 call answering service for after hours

 

Plenty of customers call in the evening or at the weekend, when they finally have time to sort things out. An after hours call answering service means those calls are answered too. The AI receptionist works around the clock, so you have the details waiting for you in the morning.

 

AI receptionist or virtual receptionist service

 

A traditional virtual receptionist service uses people in a call centre, and is often charged per call or per minute. An AI receptionist answers every call itself, for one fixed monthly price, with no limit on the times it can answer. For a small business that mainly needs messages taken and questions answered, it is a simpler and more predictable choice.

 

Who it suits

 

Our AI receptionist suits small businesses in Brighton, Hove and across Sussex that cannot always answer the phone: tradespeople, cleaners, garden and property businesses, salons, clinics, tutors and anyone who works with their hands or with clients all day.

 

How it works

 

Free check. We contact your business the way a new customer would, then show you how quickly you replied.

 

A chat. We agree what the AI receptionist should say, which questions it should ask and the answers it should give.

 

Set-up in your own accounts. We set up your AI receptionist and connect it to your phone, for a one-off £197.

 

Monthly check-in. You pay £97 a month, and we go through your calls and messages and adjust the questions and answers as needed.

 

Book your free missed customer check

 

Call 07525 722 427 or email Brighton@leaflet-media.co.uk, or book your free missed customer check online.

 

Questions people ask

 

What is an AI receptionist?

It is an AI voice agent that answers your business phone, takes messages, answers common questions and sends you the details by WhatsApp and email.

 

Does the AI receptionist answer calls 24 hours a day?

Yes. It answers every call, 24 hours a day, 7 days a week.

 

Will it transfer calls to me?

No. It does not transfer calls. It takes a full message and sends it to you straight away, so you can call back when you are ready.

 

Can it answer questions about my business?

Yes. It can answer common questions, such as your opening hours, the areas you cover and the services you offer, using information you give us.

 

How do I get the messages?

Every call is logged, and the details are sent to you by WhatsApp and email.

 

How much does an AI receptionist cost?

£197 to set up, then £97 a month.

 

How is this different from missed call text back?

Missed call text back sends a text to anyone whose call you miss. The AI receptionist answers the call itself, takes a message and answers questions.

 

Related packages

 

Never miss a customer: missed call text back.

 

Follow up every quote: automatic follow-ups after every quote.

 

More Google reviews: an automatic review request after every job.

 

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