Never miss a customer

When you are on a job, with a customer or driving, you cannot always pick up the phone. Missed call text back sends a text message to anyone whose call you miss, so the customer knows you have seen their call and waits for you instead of ringing the next business.

 

It is one of the small business admin packages from Leaflet Media in Brighton. You can see the others on our small business admin help page.

 

Price: £147 set-up, then £77 a month.

 

Please note: we do not answer calls for you. This package sends an automatic text when you miss a call. It does not put a person on the end of your phone line.

 

What you get

 

An automatic text to anyone whose call you miss

The moment a call goes unanswered, the caller gets a text message. It is a text message for missed calls that tells them you will be in touch, so they are not left with silence.

 

Instant replies to web and social enquiries

Calls are not the only way customers get in touch. Enquiries that arrive through your website or social media also get an instant reply, so nobody is left waiting to hear whether their message arrived.

 

Every enquiry in one place

Calls, web enquiries and social messages all end up in one place. You do not need to search through several apps to find out who got in touch.

 

Why a missed call matters

 

A missed call is often the first contact a new customer has with your business. If nothing comes back, they may try somebody else. A text back tells them their call arrived and that you will get back to them. It is a small step that keeps the customer waiting for you.

 

Who it suits

 

Missed call text back suits small business owners who cannot answer every call: tradespeople on a job, people running appointments, and anyone whose phone rings while their hands are full.

 

How it works

 

Free check. We contact your business the way a new customer would, then show you how quickly you replied.

 

A chat. We talk through how you want your missed call text to read.

 

Set-up in your own accounts. We set it up in your own accounts, for a one-off £147.

 

Monthly check-in. You pay £77 a month, and we go through how it is working.

 

Book your free missed customer check

 

Call 07525 722 427 or email Brighton@leaflet-media.co.uk.

 

Questions people ask

 

What is missed call text back?

It is an automatic text message sent to anyone whose call you miss, so the customer waits for you instead of ringing the next business.

 

Do you answer my calls?

No. We do not answer calls for you. The text goes out automatically when you miss a call, and the customer waits for you.

 

What does it cost?

£147 set-up, then £77 a month.

 

Does it cover web and social enquiries?

Yes. It includes instant replies to web and social enquiries, with every enquiry in one place.

 

Related packages

 

Follow up every quote: automatic follow-ups after every quote.

 

More Google reviews: an automatic review request after every job.

 

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